:root{--navy: #040136;--navy-2: #0b0942;--navy-3: #1b1570;--gold: #d5b470;--gold-soft: #ecd9ac;--gold-bright: #e8c878;--sage: #97ab89;--sage-tint: #e9eee2;--sage-deep: #6f8a61;--evergreen: #013220;--ivory: #f7f3ea;--ivory-2: #efe7d6;--card: #fffdf7;--on-dark: #f6f2e8;--serif: "Instrument Serif", Georgia, serif;--sans: "Figtree", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--bg: var(--ivory);--surface: var(--card);--surface-alt: var(--ivory-2);--border: rgba(4, 1, 54, .12);--border-strong: rgba(4, 1, 54, .22);--text: var(--navy);--text-muted: rgba(4, 1, 54, .62);--accent: var(--navy);--accent-hover: var(--navy-3);--accent-soft: rgba(4, 1, 54, .07);--accent-contrast: var(--on-dark);--highlight: #8a6d20;--highlight-soft: rgba(213, 180, 112, .26);--ok: var(--sage-deep);--ok-soft: var(--sage-tint);--warn: #8a6a24;--warn-soft: rgba(232, 200, 120, .32);--danger: #8f2f2a;--danger-soft: rgba(143, 47, 42, .12);--t-xs: 11px;--t-sm: 12.5px;--t-md: 14px;--t-base: 15px;--t-lg: 17px;--t-xl: 22px;--t-2xl: 30px;--s1: 4px;--s2: 8px;--s3: 12px;--s4: 16px;--s5: 24px;--s6: 32px;--s7: 48px;--r: 10px;--r-lg: 18px;--r-sm: 6px;--shadow: 0 1px 2px rgba(4, 1, 54, .05), 0 2px 8px rgba(4, 1, 54, .05);--shadow-lg: 0 8px 28px rgba(4, 1, 54, .12)}@media(prefers-color-scheme:dark){:root{--bg: var(--navy);--surface: var(--navy-2);--surface-alt: #141152;--border: rgba(246, 242, 232, .15);--border-strong: rgba(246, 242, 232, .3);--text: var(--on-dark);--text-muted: rgba(246, 242, 232, .64);--accent: var(--gold);--accent-hover: var(--gold-bright);--accent-soft: rgba(213, 180, 112, .16);--accent-contrast: var(--navy);--highlight: var(--gold-bright);--highlight-soft: rgba(213, 180, 112, .2);--ok: var(--sage);--ok-soft: rgba(151, 171, 137, .18);--warn: var(--gold-bright);--warn-soft: rgba(232, 200, 120, .16);--danger: #e0857f;--danger-soft: rgba(224, 133, 127, .16);--shadow: 0 1px 2px rgba(0, 0, 0, .35);--shadow-lg: 0 10px 32px rgba(0, 0, 0, .45)}}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:var(--sans);font-size:15px;line-height:1.6;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}img{display:block;max-width:100%}.app{min-height:100vh;display:flex;flex-direction:column}.topbar{display:flex;align-items:center;gap:22px;padding:0 26px;height:62px;background:var(--surface);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:10}.topbar .brand{display:flex;align-items:center;gap:11px}.topbar .brand img{height:26px;width:auto}.topbar .brand .brand-name{font-family:var(--serif);font-size:19px;letter-spacing:-.01em;color:var(--text);line-height:1}.topbar .brand .brand-sub{font-size:11px;letter-spacing:.09em;text-transform:uppercase;color:var(--text-muted);font-weight:600;padding-left:11px;margin-left:2px;border-left:1px solid var(--border)}.topbar nav{display:flex;gap:2px;flex:1}.topbar nav a{padding:7px 11px;border-radius:var(--r);white-space:nowrap;color:var(--text-muted);font-weight:500;font-size:var(--t-md)}.topbar nav a:hover{background:var(--surface-alt);color:var(--text);text-decoration:none}.topbar nav a.active{background:var(--accent-soft);color:var(--accent);font-weight:600}.user-chip{display:flex;align-items:center;gap:11px;font-size:14px}.user-chip .role{font-size:10px;text-transform:uppercase;letter-spacing:.07em;font-weight:700;padding:3px 8px;border-radius:999px;background:var(--highlight-soft);color:var(--highlight)}.content{flex:1;width:100%;max-width:1200px;margin:0 auto;padding:30px 26px 72px}@media(max-width:960px){.topbar{height:auto;flex-wrap:wrap;gap:10px 14px;padding:10px 16px}.topbar nav{order:3;flex:0 0 100%;overflow-x:auto;padding-bottom:2px;scrollbar-width:none;-ms-overflow-style:none}.topbar nav::-webkit-scrollbar{display:none}.topbar nav a{white-space:nowrap}.topbar .brand .brand-sub{display:none}.content{padding:22px 16px 56px}.user-chip{margin-left:auto;gap:8px;font-size:13px;min-width:0}.user-chip .who{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:34vw}.user-chip .role{white-space:nowrap;font-size:9.5px;padding:3px 7px}.user-chip button{white-space:nowrap;padding:6px 11px}}.user-chip .role-word:after{content:" · "}@media(max-width:560px){.user-chip .role-word{display:none}.user-chip .who{max-width:28vw}}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:22px;flex-wrap:wrap}.page-head h1{margin:0 0 5px;font-family:var(--serif);font-weight:400;font-size:30px;line-height:1.12;letter-spacing:-.015em}.page-head p{margin:0;color:var(--text-muted);font-size:14px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--shadow);overflow:hidden}.card+.card{margin-top:16px}.card-body{padding:20px}.card-head{display:flex;align-items:baseline;justify-content:space-between;gap:var(--s3);padding:var(--s3) var(--s4);border-bottom:1px solid var(--border);font-weight:600;font-size:var(--t-lg);letter-spacing:-.008em;color:var(--text)}.card-head .aside{font-size:var(--t-sm);font-weight:500;color:var(--text-muted)}.stat-grid{display:grid;gap:12px;margin-bottom:26px;grid-template-columns:repeat(auto-fit,minmax(152px,1fr))}.stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);padding:16px 18px}.stat .label{font-size:11px;color:var(--text-muted);text-transform:uppercase;letter-spacing:.07em;font-weight:600}.stat .value{font-family:var(--serif);font-size:34px;font-weight:400;margin-top:6px;line-height:1;letter-spacing:-.02em}.stat.alert .value{color:var(--danger)}table{width:100%;border-collapse:collapse;font-size:14px}th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.07em;color:var(--text-muted);font-weight:700;padding:11px 16px;border-bottom:1px solid var(--border)}td{padding:13px 16px;border-bottom:1px solid var(--border);vertical-align:middle}tbody tr:last-child td{border-bottom:none}tbody tr:hover{background:var(--surface-alt)}.table-wrap{overflow-x:auto}.ticket-ref{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;letter-spacing:.02em;color:var(--text-muted)}.subject-cell a{font-weight:600;color:var(--text)}.subject-cell a:hover{color:var(--accent)}.badge{display:inline-block;padding:3px 10px;border-radius:999px;font-size:11.5px;font-weight:600;white-space:nowrap;letter-spacing:.01em}.badge-open{background:var(--accent-soft);color:var(--accent)}.badge-in_progress{background:var(--warn-soft);color:var(--warn)}.badge-pending{background:var(--surface-alt);color:var(--text-muted)}.badge-resolved{background:var(--ok-soft);color:var(--ok)}.badge-closed,.badge-low,.badge-normal{background:var(--surface-alt);color:var(--text-muted)}.badge-high{background:var(--warn-soft);color:var(--warn)}.badge-urgent,.badge-overdue{background:var(--danger-soft);color:var(--danger)}label{display:block;font-size:13px;font-weight:600;margin-bottom:6px}input,textarea,select{width:100%;padding:10px 12px;font:inherit;font-size:14px;font-family:var(--sans);color:var(--text);background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--r)}input:focus,textarea:focus,select:focus{outline:2px solid var(--accent);outline-offset:-1px;border-color:var(--accent)}textarea{resize:vertical;min-height:112px}.field{margin-bottom:17px}.field-row{display:grid;gap:15px;grid-template-columns:repeat(auto-fit,minmax(185px,1fr))}.hint{font-size:12px;color:var(--text-muted);margin-top:6px}button,.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;padding:10px 18px;font:inherit;font-family:var(--sans);font-size:14px;font-weight:600;border:1px solid transparent;border-radius:var(--r);background:var(--accent);color:var(--accent-contrast);cursor:pointer;transition:background .18s ease,border-color .18s ease}button:hover,.btn:hover{background:var(--accent-hover);text-decoration:none}button:disabled{opacity:.5;cursor:not-allowed}button.secondary,.btn.secondary{background:transparent;color:var(--text);border-color:var(--border-strong)}button.secondary:hover,.btn.secondary:hover{background:var(--surface-alt)}button.small{padding:6px 12px;font-size:13px}.filters{display:flex;gap:11px;flex-wrap:wrap;align-items:flex-end;margin-bottom:17px}.filters .field{margin-bottom:0;min-width:152px}.filters .field.grow{flex:1;min-width:230px}.detail-grid{display:grid;gap:18px;grid-template-columns:minmax(0,1fr) 312px}@media(max-width:900px){.detail-grid{grid-template-columns:1fr}}.meta-list{display:grid;gap:14px}.meta-list .row{display:grid;gap:4px}.meta-list .key{font-size:var(--t-sm);color:var(--text-muted);font-weight:500}.meta-list .val{font-size:14px}.comment{padding:16px 20px;border-bottom:1px solid var(--border)}.comment:last-child{border-bottom:none}.comment.internal{background:var(--warn-soft)}.comment-head{display:flex;align-items:center;gap:9px;font-size:13px;margin-bottom:7px}.comment-head .who{font-weight:700}.comment-head .when{color:var(--text-muted);font-size:12px}.comment-body{white-space:pre-wrap;font-size:14px}.timeline{list-style:none;margin:0;padding:0;font-size:13px}.timeline li{padding:9px 0;border-bottom:1px solid var(--border);color:var(--text-muted)}.timeline li:last-child{border-bottom:none}.timeline .when{font-size:11.5px}.empty{padding:48px 20px;text-align:center;color:var(--text-muted)}.alert{padding:12px 15px;border-radius:var(--r);font-size:14px;margin-bottom:17px;background:var(--danger-soft);color:var(--danger);border:1px solid transparent}.alert.info{background:var(--accent-soft);color:var(--accent)}.center-screen{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px}.auth-card{width:100%;max-width:400px;box-shadow:var(--shadow-lg)}.auth-brand{text-align:center;margin-bottom:22px}.auth-brand img{height:34px;width:auto;margin:0 auto 16px}.auth-card h1{font-family:var(--serif);font-weight:400;font-size:25px;margin:0 0 5px;letter-spacing:-.012em}.auth-card .sub{color:var(--text-muted);font-size:14px;margin:0 0 22px}.pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:13px 16px;font-size:13px;color:var(--text-muted)}.muted{color:var(--text-muted)}.stack{display:grid;gap:12px}.inline{display:flex;gap:9px;align-items:center;flex-wrap:wrap}.bell-wrap{position:relative}.bell{background:transparent;border:1px solid transparent;color:var(--text);padding:6px 9px;font-size:15px;line-height:1;position:relative}.bell:hover{background:var(--surface-alt)}.bell-count{position:absolute;top:-1px;right:-1px;background:var(--danger);color:#fff;font-size:10px;font-weight:800;line-height:1;padding:3px 5px;border-radius:999px}.bell-panel{position:absolute;right:0;top:calc(100% + 9px);width:350px;max-height:430px;overflow-y:auto;z-index:20;box-shadow:var(--shadow-lg)}.bell-panel-head{display:flex;align-items:center;justify-content:space-between;padding:13px 16px;border-bottom:1px solid var(--border);font-weight:700;font-size:12px;text-transform:uppercase;letter-spacing:.06em;color:var(--text-muted)}.bell-list{list-style:none;margin:0;padding:0}.bell-item{border-bottom:1px solid var(--border)}.bell-item:last-child{border-bottom:none}.bell-item button{display:grid;gap:3px;width:100%;text-align:left;background:transparent;color:var(--text);border:none;padding:12px 16px;border-radius:0}.bell-item button:hover{background:var(--surface-alt)}.bell-item.unread{background:var(--highlight-soft)}.bell-title{font-weight:700;font-size:13px}.bell-body{font-size:12px;color:var(--text-muted)}.bell-when{font-size:11px;color:var(--text-muted)}.link-button{background:transparent;border:none;color:var(--accent);padding:0;font-size:12px;font-weight:600}.link-button:hover{background:transparent;text-decoration:underline}.required{color:var(--danger)}.checkbox-group{display:grid;gap:8px}.checkbox-row{display:flex;align-items:center;gap:9px;margin-bottom:0;font-weight:400;font-size:14px}.checkbox-row input{width:auto}.template-grid{display:grid;gap:11px;grid-template-columns:repeat(auto-fit,minmax(226px,1fr))}.template-card{text-align:left;display:grid;gap:4px;padding:15px 17px;background:var(--surface);color:var(--text);border:1px solid var(--border-strong);border-radius:var(--r-lg)}.template-card:hover{background:var(--surface-alt);border-color:var(--accent)}.template-card.selected{border-color:var(--accent);background:var(--accent-soft)}.template-card .name{font-weight:700;font-size:14px}.template-card .desc{font-size:12px;color:var(--text-muted)}.tabs{display:flex;gap:3px;border-bottom:1px solid var(--border);margin-bottom:22px;flex-wrap:wrap}.tabs button{background:transparent;color:var(--text-muted);border:none;border-bottom:2px solid transparent;border-radius:0;padding:10px 15px;font-weight:600;font-size:14px}.tabs button:hover{background:var(--surface-alt);color:var(--text)}.tabs button.active{color:var(--accent);border-bottom-color:var(--accent)}.group-head{padding:9px 18px;background:var(--surface-alt);border-bottom:1px solid var(--border);font-size:var(--t-sm);letter-spacing:0;font-weight:700;color:var(--text-muted)}.admin-row{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px 18px;border-bottom:1px solid var(--border)}.admin-row:last-child{border-bottom:none}.admin-row .meta{font-size:12px;color:var(--text-muted)}.admin-row .title{font-weight:700;font-size:14px}@media(min-width:701px){.admin-row select{width:auto;min-width:148px}.admin-row .inline{justify-content:flex-end}}.admin-row code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11.5px;background:var(--surface-alt);padding:1px 5px;border-radius:4px}.custom-answers{display:grid;gap:13px}.custom-answers .key{font-size:var(--t-sm);color:var(--text-muted);font-weight:500}.custom-answers .val{font-size:14px}.manual-layout{display:grid;gap:30px;grid-template-columns:214px minmax(0,1fr);align-items:start}.manual-layout>*{min-width:0}@media(max-width:900px){.manual-layout{grid-template-columns:1fr;gap:18px}}.manual-toc{position:sticky;top:84px}@media(max-width:900px){.manual-toc{position:static}}.manual-toc-head{font-size:11px;text-transform:uppercase;letter-spacing:.07em;font-weight:700;color:var(--text-muted);margin-bottom:10px}.manual-toc ol{list-style:none;margin:0;padding:0;display:grid;gap:1px;counter-reset:toc}.manual-toc a{display:block;padding:6px 11px;border-radius:var(--r);font-size:13.5px;color:var(--text-muted);border-left:2px solid transparent}.manual-toc a:hover{background:var(--surface-alt);color:var(--text);text-decoration:none}.manual-toc a.active{color:var(--accent);font-weight:600;background:var(--accent-soft);border-left-color:var(--accent)}.manual-section{scroll-margin-top:84px}.manual-section+.manual-section{margin-top:46px;padding-top:34px;border-top:1px solid var(--border)}.manual-section h2{font-family:var(--serif);font-weight:400;font-size:25px;letter-spacing:-.014em;margin:0 0 14px}.manual-p{margin:0 0 15px;max-width:68ch}.manual-list{margin:0 0 17px;padding-left:20px;max-width:68ch}.manual-list li{margin-bottom:7px}.manual-steps{list-style:none;margin:0 0 20px;padding:0;display:grid;gap:13px}.manual-steps li{display:grid;grid-template-columns:27px minmax(0,1fr);gap:13px;align-items:start}.manual-steps .s-num{display:grid;place-items:center;width:27px;height:27px;border-radius:999px;background:var(--accent);color:var(--accent-contrast);font-size:12.5px;font-weight:700;line-height:1}.manual-steps .s-title{font-weight:700;font-size:14.5px;margin-bottom:2px}.manual-steps .s-body{color:var(--text-muted);max-width:64ch}.manual-flow{list-style:none;margin:0 0 22px;padding:0;display:grid;gap:11px;grid-template-columns:repeat(auto-fit,minmax(178px,1fr))}.manual-flow li{position:relative;display:grid;gap:5px;align-content:start;padding:15px 16px;border-radius:var(--r-lg);background:var(--surface);border:1px solid var(--border)}.manual-flow .f-num{display:grid;place-items:center;width:23px;height:23px;border-radius:999px;background:var(--highlight-soft);color:var(--highlight);font-size:11.5px;font-weight:800;line-height:1}.manual-flow .f-title{font-weight:700;font-size:14px}.manual-flow .f-body{font-size:12.5px;color:var(--text-muted);line-height:1.5}.manual-shot{margin:0 0 22px}.manual-shot img{width:100%;border-radius:var(--r-lg);border:1px solid var(--border-strong);box-shadow:var(--shadow);background:var(--surface)}.manual-shot a:hover img{border-color:var(--accent)}.manual-shot figcaption{margin-top:9px;font-size:12.5px;color:var(--text-muted);max-width:68ch}.manual-video{margin:0 0 24px}.manual-video video{width:100%;height:auto;display:block;aspect-ratio:16 / 10;border-radius:var(--r-lg);border:1px solid var(--border-strong);box-shadow:var(--shadow);background:var(--navy)}.manual-video figcaption{margin-top:9px;font-size:12.5px;color:var(--text-muted)}.manual-transcript{margin-top:10px}.manual-transcript summary{cursor:pointer;font-size:13px;font-weight:600;color:var(--accent);padding:4px 0}.manual-transcript summary:hover{text-decoration:underline}.manual-transcript ol{list-style:none;margin:10px 0 0;padding:0 0 0 2px;display:grid;gap:9px;max-width:68ch}.manual-transcript li{display:grid;grid-template-columns:46px minmax(0,1fr);gap:12px}.manual-transcript .t-at{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;color:var(--text-muted);padding-top:2px}.manual-table{margin:0 0 22px;background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);overflow-x:auto}.manual-table table{min-width:520px}.manual-table td{vertical-align:top}.manual-table code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11.5px;background:var(--surface-alt);padding:2px 6px;border-radius:4px}.manual-terms{margin:0 0 20px;display:grid;gap:13px}.manual-terms dt{font-weight:700;font-size:14.5px}.manual-terms dd{margin:2px 0 0;color:var(--text-muted);max-width:68ch}.manual-note{margin:0 0 20px;padding:14px 17px;border-radius:var(--r);background:var(--accent-soft);border-left:3px solid var(--accent);font-size:14px;max-width:68ch}.manual-note.warn{background:var(--warn-soft);border-left-color:var(--warn)}.manual-note .n-title{font-weight:700;margin-bottom:3px}.manual-switch{display:flex;gap:2px;padding:3px;border-radius:var(--r);background:var(--surface-alt)}.manual-switch button{background:transparent;color:var(--text-muted);padding:6px 12px;font-size:13px;font-weight:600;border-radius:7px}.manual-switch button:hover{background:var(--surface);color:var(--text)}.manual-switch button.active{background:var(--surface);color:var(--accent);box-shadow:var(--shadow)}.manual-callout{margin-top:16px;border-color:var(--border-strong)}.manual-callout .card-body{display:grid;gap:26px;grid-template-columns:minmax(0,1fr) 232px;align-items:center}@media(max-width:960px){.manual-callout .card-body{grid-template-columns:1fr;gap:18px}}.manual-callout .mc-eyebrow{font-size:10.5px;text-transform:uppercase;letter-spacing:.09em;font-weight:700;color:var(--highlight)}.manual-callout h2{font-family:var(--serif);font-weight:400;font-size:23px;letter-spacing:-.014em;margin:5px 0 6px}.manual-callout .mc-main p{margin:0 0 15px;color:var(--text-muted);max-width:60ch}.manual-callout .mc-links{list-style:none;margin:0;padding:0 0 0 22px;display:grid;gap:7px;border-left:1px solid var(--border);font-size:13.5px}@media(max-width:960px){.manual-callout .mc-links{border-left:none;padding-left:0}}@media print{.no-print,.topbar{display:none!important}.content{max-width:none;padding:0}.manual-layout{display:block}.manual-section{break-inside:avoid-page}.manual-section+.manual-section{break-before:page;margin-top:0}.manual-shot img{border-color:#ccc;box-shadow:none}.manual-video video{display:none}.manual-transcript[open] summary{list-style:none}.manual-transcript>ol{display:grid!important}.card,.manual-flow li,.manual-note{break-inside:avoid}.manual-table{box-shadow:none}}@media(prefers-color-scheme:dark){.topbar .brand img,.auth-brand img{content:url(/brand/logo-light.webp)}}.skeleton{display:inline-block;border-radius:6px;vertical-align:middle;background:linear-gradient(90deg,var(--surface-alt) 0%,var(--border) 40%,var(--surface-alt) 80%);background-size:300% 100%;animation:skeleton-sweep 1.4s ease-in-out infinite}@keyframes skeleton-sweep{0%{background-position:150% 0}to{background-position:-50% 0}}@media(prefers-reduced-motion:reduce){.skeleton{animation:none;background:var(--surface-alt)}}.skeleton-rows{display:grid;gap:2px}.skeleton-row{display:flex;align-items:center;gap:16px;padding:13px 0;border-bottom:1px solid var(--border)}.skeleton-row:last-child{border-bottom:none}.skeleton-cell{flex:0 0 auto}.skeleton-cell.lead{flex:1 1 40%;min-width:0}.skeleton-lines{display:grid;gap:9px}.card.is-fetching{opacity:.72;transition:opacity .15s ease}.sla-editor input{width:92px}.sla-editor input.invalid{border-color:var(--danger);color:var(--danger)}.insight-grid{display:grid;gap:16px;margin-bottom:16px;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr) minmax(0,1fr)}.insight-grid>.card{margin-top:0}@media(max-width:1000px){.insight-grid{grid-template-columns:minmax(0,1fr)}}.stat.stat-link{color:inherit;display:block}.stat.stat-link:hover{text-decoration:none;border-color:var(--border-strong);box-shadow:var(--shadow)}.stat-grid.tight .stat{padding:12px 14px}.stat-grid.tight .value{font-size:25px}.chart{display:grid;gap:12px}.chart-legend{display:flex;flex-wrap:wrap;gap:14px;align-items:center;font-size:12px;color:var(--text-muted)}.chart-legend span{display:inline-flex;align-items:center;gap:6px}.swatch{width:10px;height:10px;border-radius:3px;display:inline-block}.swatch.raised{background:var(--accent)}.swatch.resolved{background:var(--sage)}.chart-cols{display:flex;align-items:flex-end;gap:5px;height:132px}.chart-col{flex:1 1 0;display:flex;flex-direction:column;min-width:0;height:100%}.chart-bars{flex:1;display:flex;align-items:flex-end;gap:2px;border-bottom:1px solid var(--border)}.chart-bars .bar{flex:1;border-radius:3px 3px 0 0;min-height:2px}.chart-bars .bar.raised{background:var(--accent)}.chart-bars .bar.resolved{background:var(--sage)}.chart-x{height:18px;padding-top:5px;font-size:10px;color:var(--text-muted);white-space:nowrap;overflow:visible}.dist{list-style:none;margin:0;padding:0;display:grid;gap:11px}.dist li{display:grid;grid-template-columns:minmax(72px,auto) minmax(0,1fr) 28px;gap:11px;align-items:center;font-size:13px}.dist-label{color:var(--text-muted);white-space:nowrap}.dist-track{background:var(--surface-alt);border-radius:999px;height:9px}.dist-fill{display:block;height:100%;border-radius:999px}.dist-fill.accent{background:var(--accent)}.dist-fill.ok{background:var(--ok)}.dist-fill.warn{background:var(--warn)}.dist-fill.danger{background:var(--danger)}.dist-fill.muted{background:var(--border-strong)}.dist-count{text-align:right;font-weight:700;font-variant-numeric:tabular-nums}.gauge-row{display:grid;gap:16px;margin-bottom:16px;align-items:stretch;grid-template-columns:repeat(2,minmax(0,1fr)) minmax(0,2fr)}@media(max-width:900px){.gauge-row{grid-template-columns:minmax(0,1fr)}}.gauge{display:flex;align-items:center;gap:16px;background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);padding:16px 18px;min-width:0}.gauge-ring{flex:none;width:74px;height:74px;border-radius:50%;display:grid;place-items:center;background:conic-gradient(var(--ring) calc(var(--pct) * 1%),var(--surface-alt) 0);--ring: var(--border-strong)}.gauge-ring.ok{--ring: var(--ok)}.gauge-ring.warn{--ring: var(--warn)}.gauge-ring.danger{--ring: var(--danger)}.gauge-ring.none{--ring: var(--border-strong)}.gauge-ring span{width:56px;height:56px;border-radius:50%;background:var(--surface);display:grid;place-items:center;font-family:var(--serif);font-size:19px;letter-spacing:-.01em}.gauge-text{min-width:0}.gauge-label{font-weight:700;font-size:14px}.gauge-caption{font-size:12px;color:var(--text-muted);margin-top:2px}.gauge-side{display:grid;align-items:center;min-width:0}.gauge-side .stat-grid{margin-bottom:0}.role-key{display:grid;gap:8px;margin:0 0 14px}.role-key>div{display:grid;grid-template-columns:minmax(120px,auto) minmax(0,1fr);gap:12px}.role-key dt{font-weight:700;font-size:13px}.role-key dd{margin:0;font-size:13px;color:var(--text-muted)}@media(max-width:560px){.role-key>div{grid-template-columns:1fr;gap:2px}}.hint.danger{color:var(--danger)}.section{margin:var(--s6) 0 var(--s4)}.section:first-of-type{margin-top:var(--s5)}.section h2{font-family:var(--serif);font-weight:400;font-size:var(--t-xl);letter-spacing:-.012em;margin:0}.section p{margin:var(--s1) 0 0;color:var(--text-muted);font-size:var(--t-md)}.status{display:inline-flex;align-items:center;gap:7px;white-space:nowrap}.status .dot{width:7px;height:7px;border-radius:50%;flex:none;background:var(--tone, var(--text-muted));box-shadow:0 0 0 3px color-mix(in srgb,var(--tone, var(--text-muted)) 16%,transparent)}.status-open{--tone: var(--accent)}.status-in_progress{--tone: var(--warn)}.status-pending{--tone: var(--text-muted)}.status-resolved{--tone: var(--ok)}.status-closed{--tone: var(--border-strong)}@media(prefers-color-scheme:dark){.status-open{--tone: var(--text)}}.prio{display:inline-flex;align-items:center;gap:5px;white-space:nowrap;font-size:var(--t-sm);font-weight:600}.prio-high{color:var(--warn)}.prio-urgent{color:var(--danger)}.prio svg{width:11px;height:11px}.burn{display:grid;gap:3px;width:100%}.burn-sm{width:56px}.burn-track{position:relative;height:3px;border-radius:999px;background:color-mix(in srgb,var(--text-muted) 16%,transparent);overflow:hidden}.burn-fill{position:absolute;inset:0 auto 0 0;border-radius:999px;background:var(--tone, var(--accent));transition:width .4s ease}.burn-due{--tone: color-mix(in srgb, var(--text-muted) 60%, transparent)}.burn-soon{--tone: var(--warn)}.burn-breached{--tone: var(--danger)}.burn-met{--tone: var(--ok)}.burn-none{--tone: transparent}.burn-legend{display:flex;flex-wrap:wrap;gap:var(--s1) var(--s3);font-size:var(--t-sm);color:var(--text-muted);margin-top:var(--s1)}.burn-legend b{font-weight:600;color:var(--text)}.burn-legend .late{color:var(--danger);font-weight:600}@media(prefers-reduced-motion:reduce){.burn-fill{transition:none}}.tlist{display:grid}.tlist-row{display:grid;column-gap:var(--s4);row-gap:3px;grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"main side" "meta burn";align-items:center;padding:var(--s3) var(--s4);border-bottom:1px solid var(--border);color:inherit}.tlist-row:last-child{border-bottom:none}a.tlist-row:hover{background:var(--surface-alt);text-decoration:none}a.tlist-row:focus-visible{outline:2px solid var(--accent);outline-offset:-2px}.tlist-main{grid-area:main;display:flex;align-items:baseline;gap:var(--s2);flex-wrap:wrap;min-width:0}.tlist-subject{font-weight:600;font-size:var(--t-base);letter-spacing:-.008em;overflow-wrap:anywhere}a.tlist-row:hover .tlist-subject{color:var(--accent)}.tlist-meta{grid-area:meta;display:flex;flex-wrap:wrap;gap:0 var(--s2);font-size:var(--t-sm);color:var(--text-muted);min-width:0}.tlist-meta .sep{opacity:.4}.tlist-ref{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11.5px;letter-spacing:.01em;white-space:nowrap}.tlist-side{grid-area:side;justify-self:end;align-self:center;font-size:var(--t-sm);color:var(--text-muted);white-space:nowrap}.tlist-burn{grid-area:burn;justify-self:end;align-self:center}@media(max-width:620px){.tlist-row{grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"main main" "meta meta" "side burn";row-gap:var(--s2);padding:var(--s3)}.tlist-side{justify-self:start}.tlist-burn{justify-self:end}.burn-sm{width:84px}.tlist-meta{gap:0 6px}}.filterbar{display:flex;flex-wrap:wrap;align-items:center;gap:var(--s2);margin-bottom:var(--s3)}.filterbar .search{flex:1 1 260px;min-width:0}.filterbar .search input{height:38px}.filterbar select{width:auto;height:38px;padding:0 var(--s3);font-size:var(--t-md);background:var(--surface);border-radius:var(--r)}.chips{display:flex;flex-wrap:wrap;gap:var(--s2);margin-bottom:var(--s3)}.chip{display:inline-flex;align-items:center;gap:7px;padding:4px 6px 4px 11px;border-radius:999px;background:var(--accent-soft);color:var(--accent);font-size:var(--t-sm);font-weight:600}.chip button{all:unset;cursor:pointer;line-height:1;padding:3px 5px;border-radius:999px;color:inherit;opacity:.7;font-size:13px}.chip button:hover{opacity:1;background:color-mix(in srgb,currentColor 14%,transparent)}.chip button:focus-visible{outline:2px solid currentColor;outline-offset:1px}.chips .clear{background:none;border:none;padding:4px 8px;color:var(--text-muted);font-size:var(--t-sm);font-weight:500;cursor:pointer;border-radius:var(--r-sm)}.chips .clear:hover{background:var(--surface-alt);color:var(--text)}.stat .value{font-variant-numeric:tabular-nums}.stat .label{font-size:var(--t-xs)}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:3px}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;transition-duration:.01ms!important}}@media(max-width:700px){.stack-table thead{display:none}.stack-table,.stack-table tbody,.stack-table tr,.stack-table td{display:block;width:100%}.stack-table tr{padding:14px 16px;border-bottom:1px solid var(--border)}.stack-table tr:last-child{border-bottom:none}.stack-table tr:hover{background:transparent}.stack-table td{border:none;padding:3px 0;display:flex;gap:14px;align-items:baseline;justify-content:space-between}.stack-table td:before{content:attr(data-label);flex:none;font-size:10.5px;text-transform:uppercase;letter-spacing:.07em;font-weight:700;color:var(--text-muted)}.stack-table td.cell-primary{display:block;margin-bottom:7px;font-size:15px}.stack-table td.cell-primary:before{content:none}.stack-table td.hide-sm{display:none}.stack-table .table-wrap,.table-wrap:has(.stack-table){overflow-x:visible}.admin-row{flex-direction:column;align-items:stretch;gap:11px}.admin-row .inline{justify-content:flex-start}.admin-row select{flex:1 1 140px}.filters .field,.filters .field.grow{min-width:100%}.page-head h1{font-size:26px}.gauge{gap:13px}.chart-cols{height:108px}.sla-editor input{width:76px}}